Answers to your common questions
Why should I choose HOME Rentals of Manatee?
We are committed to providing our owners with personalized, professional and ethical service. Our extensive experience provides you with policies and procedures developed for the effective management of residential properties such as yours. Our staff is dedicated, knowledgeable, caring and mindful of your needs and objectives.
We are committed to provide the best management services available for your residential investment in Manatee County. We continually seek to be considered among the top managers in the country.
Are you the cheapest company in town?
We are not the cheapest nor are we the most expensive management company in town. Our fees are competitive and fair considering the scope of services that are included in these fees. One company may seem more economical but may charge extra for services we include.
How long does it take to lease my property?
No one can determine the actual time it takes to find a qualified tenant for your home. If the property is priced right and in rent ready condition most properties will rent in 2 to 4 weeks in today’s market. If we do not attract a tenant in that time frame we re-evaluate your property. We will revisit pricing, property condition, marketing and any miscellaneous factors that may be keeping us from a qualified tenant. We will communicate our findings to you along with any recommendations we feel may be appropriate.
How long have you been in business and are you licensed and insured?
McHaggis II LLC opened for business in 2002 as Keller Williams Property Management. In 2014 we changed our name to Home Rentals of Manatee. We are a Florida licensed Real Estate brokerage and have the appropriate E&O and liability insurance. The vendors we use complete an extensive vetting process that requires they include proof of insurance and a state business license and if required a county business license also.
When you find residents for my rental home, how do you qualify them?
We have written resident selection criteria in place. A complete credit and criminal background check is done, employment and current residential references checked. If the prospect does not meet our printed criteria the applicant is given an opportunity to request in writing an exception. This is reviewed with the landlord and together we determine the appropriate action. Only deficiencies to the resident selection criteria are considered. We comply with all local, state and federal regulations such as fair housing laws. Privacy laws prohibit us from sharing credit information with anyone.
When can I expect to see my rent proceeds?
All rents are due on the first of the month and tenants are given a 4 day grace period. Florida laws dictate that proceed must be sent to you after all funds have cleared the banking system. Therefore we process rents between the 15th and the 20th of the month on rents that are paid timely. If you receive funds by ACH you can expect to see these funds in your account approximately 48 business hours after processing. A detailed statement is posted to your portal the first week of the following month. If you require a paper check please note that it will delay receipt of your proceeds.
Who handles emergencies?
One of our staff members is assigned to handle after hour emergency issues. We always list an emergency telephone number on our voice mail. Our tenants are given instructions during their orientation and in their handbook on how to handle after hour emergencies. We have plumbers, electricians, A/C contractors and other vendors available for emergency situations. Our professional managers evaluate the situation to determine if the call is an actual emergency prior to calling vendors after hours and on weekends.
How often and how are property inspections conducted?
We are licensed REALTORS® and are not licensed inspectors. Therefore unable to perform “inspections”. We will do an annual property condition review. During this review we usually check the interior of the property and walk the exterior. We look for possible maintenance issues, tenant’s compliance with lease terms and obvious deficiencies. These reviews may be done at any time during the year but must be completed prior to our signing any annual lease renewal. You may request additional periodic condition reviews be done, for additional fees, upon written request. To protect the tenant’s right of “quiet enjoyment” we will not contract to do more than quarterly condition reports. We also do 2 “drive by” reviews of your property. If certain conditions are observed during a drive by review, an interior follow-up may be scheduled.
Do you guarantee the tenants you place in my rental home?
Our policies are procedures have been established after many years of experience to limit and control risk for the landlord and the management company. Unfortunately situations can arise that no one foresee: divorce, loss of job, serious illness, etc. We do guarantee that if the tenant vacates before the end of their lease HOME Rentals of Manatee will pro rate any new leasing fee. Any remaining time left on the lease from the vacating tenant will be credited against this leasing fee. This guarantee is provided to the landlord regardless if we are able to collect this fee from the vacating tenant.
How are rental collections handled?
Rents are due on the first of the month. We post 3 day demand notices after the 6th of the month and no later than the 11th of the month. Florida law requires that we not include Saturday, Sunday or holidays in our calculations. In the rare event that rents remain unpaid past the 15th to 20th of the month we will contact you for authorization to proceed to file an eviction. We then contract with our attorney to file the eviction. WE have found this to be the most efficient and cost effective way to get possession of your property.
We are not a collection agency. We do not file law suits nor hire attorneys for collection purposes. We will supply the owner with our data in the event they wish to pursue the matter in court.
Can I move back into my property?
You can move back into the property if there is no active lease and the tenant has surrendered the property. The tenant has the right to live in the property without interference until the end of the tenant’s lease. If you would like to move into your rental property contact us so we may advise you specifically when and how you can obtain possession and move back into your property.
If I want to sell my property can HOME Rentals of Manatee help?
Although we are a Licensed Real Estate brokerage with the state of Florida we do not sell real estate. We specialize exclusively in property management. We have an affiliation with Keller Williams Realty of Manatee and we know the various sales agents and their areas of expertise. We would be happy to work with you to refer an agent that can effectively assist you with your sales needs.
Please be aware in accordance with Florida laws, should you decide to sell your home and you have an active lease on your property any new owner would be required to honor the terms and conditions of the existing lease unless the terms of the lease specify otherwise.